Once you do the manual installation of Windows 2003 or 2008 on your HP Proliant or Blade server, you may find some unknown devices are shown in Windows Device manager. If the device Id of the unknown device is VEN_103C&DEV_3302, then this post is for you. Continue reading to find out how to solve this missing driver issue.
If you come across with missing driver issue and if the device ID of the unknown device is VEN_103C&DEV_3302, then you can confirm that the driver is of HP Integrated Lights-Out (iLO). The Device ID could be any one of the following.
To obtain the driver of this unknown device, go to the download page of the server and download the HP ProLiant Integrated Lights-Out Management driver of your server.
However, I will provide some basic driver links here. Please be informed that if you are using iLO 100 or iLO3, please go to your server driver download page as shown above and download the driver as I have provided only iLO2 driver here. sometimes, you may need to download both Management Interface Driver and Controller Driver to solve the issue
Click here to Download iLO 2 Management Interface Driver for Windows Server 2003/2008 32 bit
Click here to Download ILo2 Management Interface Driver for Windows Server 2003/2008 64 bit/R2
Click here to Download iLO 2 Management Controller Driver for Windows Server 2008 32 bit
Click here to Download iLO 2 Management Controller Driver for Windows Server 2008 64 bit/R2
Note: If you are using Windows 2012 OS, then please try below provided drivers for your Server, it worked for me once!
Download file name: cp017930.exe from this link, if the link does not work, please leave a comment and I will try to fix it.
If above said file does not work, then download cp013803.exe from hp.com, do NOT install it. Instead, extract the driver files to a folder, then open Device manager and do manual driver install.. This worked for some people (see comments from user named Chad)
How to download Driver from HP.com
If you are unsure how to find the exact driver for your server from HP web site, you can follow below said steps and I hope you will be able to download the required drivers.
1. Go to www.hp.com
2. Select “Software and Driver Downloads.”
3. Enter the Server model (for example: DL360 G6).
4. Select the specific server model from the “Product Search Results” page (if this page appears!)
5. Select the appropriate operating system.
6. Select Driver – Lights-Out Management.
7. Download “HP ProLiant Integrated Lights-Out Management Interface Driver” and click “Download.”
If iLO driver of the server does not solve the issue, please go ahead and install Proliant Support Pack of your server. I have observed that in some servers installing above said drivers does not solve the issue. Installing PSP will install missing chipset and other drivers and will take care of this driver issue as well.
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