Once you do the manual installation of Windows 2003 or 2008 on your HP Proliant or Blade server, you may find some unknown devices are shown in Windows Device manager. If the device Id of the unknown device is VEN_103C&DEV_3302, then this post is for you. Continue reading to find out how to solve this missing driver issue.

Solution:
If you come across with missing driver issue and if the device ID of the unknown device is VEN_103C&DEV_3302, then you can confirm that the driver is of HP Integrated Lights-Out (iLO). The Device ID could be any one of the following.
PCI\VEN_103C&DEV_3302
PCI\VEN_103C&DEV_3305
PCI\VEN_103C&DEV_3302&SUBSYS_3305103C&REV_00
PCI\VEN_103C&DEV_3302&SUBSYS_3305103C&REV_00\4&2C3BA146&0&26F0
To obtain the driver of this unknown device, go to the download page of the server and download the HP ProLiant Integrated Lights-Out Management driver of your server.
However, I will provide some basic driver links here. Please be informed that if you are using iLO 100 or iLO3, please go to your server driver download page as shown above and download the driver as I have provided only iLO2 driver here. sometimes, you may need to download both Management Interface Driver and Controller Driver to solve the issue
Click here to Download iLO 2 Management Interface Driver for Windows Server 2003/2008 32 bit
Click here to Download ILo2 Management Interface Driver for Windows Server 2003/2008 64 bit/R2
Click here to Download iLO 2 Management Controller Driver for Windows Server 2008 32 bit
Click here to Download iLO 2 Management Controller Driver for Windows Server 2008 64 bit/R2
Note: If you are using Windows 2012 OS, then please try below provided drivers for your Server, it worked for me once!
Download file name: cp017930.exe from this link, if the link does not work, please leave a comment and I will try to fix it.
If above said file does not work, then download cp013803.exe from hp.com, do NOT install it. Instead, extract the driver files to a folder, then open Device manager and do manual driver install.. This worked for some people (see comments from user named Chad)
How to download Driver from HP.com
If you are unsure how to find the exact driver for your server from HP web site, you can follow below said steps and I hope you will be able to download the required drivers.
1. Go to www.hp.com
2. Select “Software and Driver Downloads.”
3. Enter the Server model (for example: DL360 G6).
4. Select the specific server model from the “Product Search Results” page (if this page appears!)
5. Select the appropriate operating system.
6. Select Driver – Lights-Out Management.
7. Download “HP ProLiant Integrated Lights-Out Management Interface Driver” and click “Download.”
If iLO driver of the server does not solve the issue, please go ahead and install Proliant Support Pack of your server. I have observed that in some servers installing above said drivers does not solve the issue. Installing PSP will install missing chipset and other drivers and will take care of this driver issue as well.
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Thank you buddy. You saved me lot of time…
Glad to hear that Erdula, keep visiting my blog to learn more about HP Server basics
FYI: This is advice does not seem to apply to Windows Server 2012.
Hi,
I will look in to this issue as soon as I can get Win2012.
Thanks for the update.
Regards
Yep can confirm that. Doesnt work on Windows server 2012. Interesting is, “HP ProLiant Integrated Lights-Out Management Interface Driver” is driver for HP iLO Management Channel Interface Driver but i am still left with IPMI Interface without driver.
http://clip2net.com/s/2rG6d
And the problem is, i cant install HP Insight Mangement agents and HP Insight Management WBEM providers… meaning System management doesnt work… :S I cant seem to find any driver from HP, that would fix this problem… :S
BTW: I got a HP ML330G6 with Windows 2012.
Hi
Sorry for the delay, I was on vacation for three weeks.
Thanks for bringing to my attention.
I will work on this Windows 2012 driver issue as soon as I can get a server with 2012. If you were able to solve it, please do share it with me, I will update this document.
Regards
SiRu
Can you try cp017930.exe and let me know whether it works!
Please download it from hp.com
I too can confirm that the driver remains missing even after installing the PSP on Server 2012. I’m still looking for a solution.
Hi,
I was on vacation for three weeks, sorry for the delay.
I will work on this and will post when I have a solution. If you fix it, please let me know.
Regards
SiRu
Can you try cp017930.exe and let me know whether it works!
Please download it from hp.com
No luck witht hat driver either.
“The software will not be installed on this system because the required hardware is not present in the system or the software/firmware doesn’t apply to this system.”
The server is a basic HP ML350 G6.
Thanks!
May I know which OS was installed on the server? This driver used to work.!!
I have the exact same issue. I have installed Windows 2012 server on a HP DL380 G5. Ilo Firmware is 2.12. I get the same error message as above when applying CP017930.exe.
Anyone know of a Windows 2012 server driver for Ilo 2?
Tim
How about manual installation of driver.. (Need to extract drivers and try the manual method0>
if it does not work, then I will have to check it manually again.
Server 2012 Datacenter Edition
Still looking for a solution.
I have a ML350 G5 and 2 DL360 G5′s that this has happened on. Here’s how to add the driver.
Download cp013803 then extract to the desktop, don’t install!
Go to Device Manager and right-click the IPMI Interface and update driver.
Browse to the extracted driver folder and and update.
Thank you chad, i will update this in my blog
I logged a support call with HP today to see what they had to say. The official line is that at this point, there is no support for Server 2012 on a Proliant ML-350 G6 (or indeed any server with iLO 2). iLO 3/4 is fully supported. There are plans to update the drivers to support Server 2012, however they were unable to provide a release date.
Great, did you try the manual driver update method mentioned above, did that working now?
Worked for me, on a ML350 G6. Had to do the manual install, though. Still, I have disks and all that stuff finally monitored. Thanks for the help!
Poor Performance, HP!
Glad to see it worked
Thanks for the feedback Dirk
Cheers
SiRU
Dirk,
Which Server OS were you installing? I could not get this to work for Server 2012.
By the way…the Driver cp013803 is located on the newest disc image at \hp\swpackages.
This driver has not failed for me yet and I have installed it on a couple of hundred units. 360/380 G5′s
Download the disc at:
http://h18013.www1.hp.com/products/servers/service_packs/en/index.html
Choose v. 10.10
Login or register (it’s free)
download full .iso image (2.4GB)
Grab the driver and manually update.
use HPSUM to update everything else.
Thank you for the solution..Appreciate your help
I also found this direct download for cp013803 works on my HP ML350 G6
http://tinyurl.com/ahkc4jp
Thanks for the heads up on this.
the cp013803 work’s for me with server 2012 on a HP DL380 G6!
Thank you for letting us know.. This will be helpful to other readers
Thanks again.
SiRu
It wokrs for me! Thanks for the Tips …
That is great.. Thanks for letting me know..
Looks like cp019291.exe is working for my ML350 G5/G6
Great